I just go this 5 days ago. And it arrived sooner than showed and packaged well. All parts were there and were exactly as explained in their description.I let my main roofer of 25 years use this. He’s installed thousands of squares of TPO.He uses a Top brand handheld seam iron he said he purchased for $1200.I gave him this new one out of the box. He new he wanted around 530C. – 550* C. /986*F – 1022*F So he lets it heat up and sets his iron down and comences to seam up 100’ in a mere few minutes. They were perfect seams and this digital display on the iron took all the guess work out of what temp. To set it on. And what tmp it was putting out. Nice feature is when u shut it off and even unplug it, when u power back up even days later it’s automatically set on the last temp. Setting that was used.I have had no problems at all with this. Turn your fan speed up on the heal of the iron then set ur temp on it and gitter dun!My roofer was super impressed with it. The only con he had with it is it’s a bit heavier and bulkier, but he trusted it to make perfect seam welds on this $20,000 TPO roof job we were working on. When I finally told him that I only paid $200 for it he DIDN’T believe me. Lol.He was so impressed he asked me to use it on another job the next day!!So far so good. Excellent product. Works as it should. No problems at all. It’s already paid for itself!! I bought an extra element of another brand just in case but hadn’t needed it and now I have 2 spare elements since it came with a spare.Thanks guys. Great product. Big thumbs up and 5 stars.Greg p with Okie Pride Roofing